Reviews
Chris B came again to handle annual maintenance. He's on time, very professional, and incredibly knowledgeable. He's able to handle my questions while working efficiently and politely. He obviously cares to to get the job done correctly and is so personable too!
I needed an electrician for three small jobs in my condo. Teo from Althoff was prompt, pleasant and not condescending, and did all three jobs competently, in a timely manner, and left my unit just as he found it - except everything now works! I'm pleased with his work ethic and would recommend his services to anyone needing an electrician.
Althoff came to my rescue when the snow was melting and my sum-pump stopped working. Within 30 minutes, they sent Jesse who was a very diligent plumber and corrected the issue and saved my basement from flooding.
For any future plumping or HVAC needs I will certainly call them back without hesitation.
Our serviceman, Joe Scanlan, installed our Ring floodlight and help us sinc it with our existing Ring cameras. Very pleased with his work and he was a very nice man.
Submitted by an Althoff CSR via phone call:
Judith Mayzel, The sister of David Mayzel, called in to tell us how amazing of a company we are. She said we are great for being there when our customers need us and that we answer the phone so quickly. She said both Todd Holmes and Michael Reihl were amazing. We are all so nice. She called her HVAC company that she normally uses and they didnt even answer her call or respond to her, I asked where she was located and she is by the United Center and I looked up the area she is in and let her know that we do service her area she said she will be switching her own service over. She asked how we get to be so good. She said we must have the best leadership. I forwarded the receipts for both appointments to let her know what was completed and she was amazed by our processes. The issue has not yet been resolved but she loves how we are handling things. Great Job Everyone!
Fabulous and prompt service, as always!
We had a boiler that was installed in 1996 and it finally exhausted itself and decided it was time to retire. Who could blame it? Let me tell you there are not many companies out there fixing old boilers in McHenry. Our technician was over the top fantastic! He explained everything. In incredible detail. He also gave me every option available. Althoff sent emails to us before each technician arrived with a picture of the technician/estimator and a bio about them. I don't know about you, but I thought that was pretty fabulous. We had 4 employee's at our home over the course of two days and they were like family. So respectful of our home and floors - they took great care to leave everything in better shape when they left. They were kind, respectful and over the top knowledgeable. We know have a new high efficiency boiler and all new thermostats. They will be the only ones servicing our home going forward. We highly recommend them! Tim & Sherri Byers
Fantastic experience at every touch point with the crew at Althoff. From the call for service, to Jim the service technician, to Jeff the sales technician, to Jose Way the repair technician I couldn't be happier. Jim discovered our heat exchanger had a crack and was overheating and tripping off our 30 yr old furnace. Reached out to Jeff the next morning and his team had a new furnace installed *same day* during this arctic blast (I had shut it off after our carbon monoxide alarm started blaring). Can't recommend them enough - be sure to reach out for any of your furnace needs.
Brian was terrific at explaining the problems and fixing them. Thanks.
I needed our Hot water heater replaced. Called at 7:00 am. Had an estimate by 9. Plumber was here at 1:30. Job was completed at 3:30. This was done a week ago when were hammered with a foot of snow. Job well done Althoff Home Services!!!