Reviews
Professional reliable. ????
Late Sunday evening I ended up with a malfunctioning thermostat with temps dropping for the night. I called Althoff to get emergency service. Although I got quoted an hour to an hour and a half, Craig was over in 20 mins! He quickly assessed the situation. Provided me well explained options. I was VERY happy that Althoff offered the Ecobee premium, which I had been looking at quickly on some google reviews. Upon selecting this option, Craig went quickly to work getting the new device installed, while having me set up the mobile app in parallel for control. Soon I had a brand new thermostat up and working, with ease of use on my mobile phone. This is my 2nd time using Althoff, with them replacing my AC a number of years ago. If you are in their service area, I'd strongly recommend using them.
Craig always does a great job & is a pleasure to work with!
The technician was prompt and very thorough.
Professional prompt service every step of the way, from my initial call through the service call. Great communication system. And our technician was incredibly knowledgeable and experienced and took his time with us and assured everything was taken care of. Highest recommendation!
Every time I get a technician from Althoff they are always very knowledgeable and informative. I appreciate their honesty and always get the job done.
Informative about this new technology in HVAC.Prompt contacts with pleasant and polite personnel. Professional installation and clean up. Assisted with available rebates. Highly recommended!
This company understands and provides service!!
Second encounter.
My hot water heater developed a leak this past weekend.
A request for service Tuesday morning was answered by three that afternoon.
By Thursday afternoon the water heater was replaced.
Although they had not done the initial installation, they covered the warranty on the unit. Just installation charges.
Integrity and service at a level that is scarce today.
Todd was professional and courteous. Did a quality job in a timely manner.