Skip navigation


Meet The Team

Staff Member

Tod Althoff


Tod grew up in McHenry, Illinois as one of 7 children. He attended Bradley University in Peoria, Illinois, where he majored in Business Management. In 1975, he joined Althoff Home Services the family owned plumbing, HVAC and electrical contracting firm. Over the years he gained field experience in the business as a plumber’s apprentice, an electrical apprentice and an operating engineer. Additionally, in later years he managed various divisions of the company. In 1998, he purchased the company from his father and has since served as its President. He volunteered as a McHenry Township fireman for 4 years, and a City of McHenry Police Commissioner for 3 years. He also spent 2 years on the Board of the First Colonial Bank in Crystal Lake, IL. He has two children, Peter and Megan.

Staff Member

Tom Les

Chief Financial Officer

Tom was born in Chicago and raised in Niles, IL. He attended Notre Dame College Prep and then Bradley University where he graduated with a degree in Business and Accounting. While in college, Tom was named the outstanding student/athlete for the University in 1975. He joined Althoff Industries after graduation and immediately began the process of converting the manual accounting system to a computerized model. He was named the CFO in 1985 and has continued in that position overseeing a variety of expansion and technology upgrades in all aspects of the company. Tom has continued his lifelong passion for basketball and served as a high school coach for more than twenty years. He is currently in his 10th season as the head coach at his alma mater, Notre Dame College Prep. Tom lives in Crystal Lake with his wife, Betsy. They have one daughter, Abby, who lives in Lake in the Hills, with her husband, Dave, and their three children, Parker, Kinsley and Camden.

Staff Member

Blake Wiltshire

Director of Residential Services

Originally from Biloxi, Mississippi, Blake joined Althoff Industries in 2004. Starting in the warehouse, he quickly advanced to Service Coordinator and then to Service Manager. As the Director of Residential Services, Blake now oversees every aspect of our customer’s residential experience. Combining Althoff Industries longstanding reputation for customer service with his extensive training in Building Science, combustion, and airflow analysis, he has been able to set the company apart from its competitors. Blake has a bachelor’s degree from The University of Southern Mississippi in Business Management as well as a MBA from Northern Illinois University. When not at work Blake likes to spend time with his family, watch sports, and cook. He currently resides in Algonquin, Illinois with his wife, Stacy, and their three children, Brynlee, Riley, and Landry.

Staff Member

Ashley Leege

Customer Service Manager

Ashley has been part of the Althoff Home Services team since 2013. Initially joining the team as a Residential Comfort Specialist and Customer Service Representative, she quickly realized helping our customers and her coworkers was exactly where she wanted to be. As an active learner, Ashley found herself diving into all aspects of the business from new standards, ideas and tips on all of the products and services Althoff Home Services has to offer, to the back-end
workings of our operating systems. As the Customer Service Manager, Ashley continues to explore every avenue possible to find the best solutions to address the problems and concerns presented to her by our customers and employees. Since the beginning of her time here, Ashley has truly appreciated feeling like a member of a family. She loves the staff she works with and enjoys having the opportunity to talk to new people and have new experiences every day. Ashley grew up and lived in Crystal Lake for almost 30 years and moved to McHenry in 2022 with her husband. She grew up with a passion for ballet and spent 16 years dancing with the Judith Svalander Dance Theater. In 2009, she graduated from Indiana University in Bloomington, Indiana. When she’s not busy, she spends time with family and friends, and gets out on the Fox River any chance she gets.

Staff Member

Tom Kopf

Plumbing and Electrical Manager

Tom started at Althoff Home Services in August 2018 managing the parts and inventory of our service technicians. With his extensive knowledge and problem-solving skills, Tom excelled swiftly to managing our team of plumbers and electricians. Tom’s background and drive to always know the best way to do something has been a huge asset for our customers and team members. Tom genuinely cares that the job isn’t only done but done right! Tom was born in
Chicago and graduated from Schaumburg High School. After graduation, he attended UTI, focusing on electrical, auto, diesel & hydraulics. Tom also attended the union carpentry school and built homes all over the Chicagoland area for four years. Before Althoff, Tom was the service manager for a European electronics shop for over ten years. Tom and his wife moved to Cary over 15 years ago and are raising their two boys. Tom is an avid outdoorsman and finds
reasons to be outside and, in the woods, whenever he can. When it comes to projects around his home, he can fix or build pretty much anything, and always welcomes a new project or challenge, especially the ones he hasn’t tried yet. Tom is also a huge animal lover, having 20 dogs throughout his life so far, he’s even a certified blacksmith and shoes horses and other livestock.

Staff Member

Michael Reihl

HVAC Service Manager

Michael joined the Althoff Home Services team in 2012 as an HVAC service technician. After 12 years in the field, Michael has moved into the HVAC Service Manager role. He uses his technical knowledge, as well as his passion for helping people, to aid our technicians in the field as well as our customers every day.  Michael went to Eastern Illinois University in Charleston, IL for Communications.  Michael uses those skills to communicate with our customers without using overly technical lingo or confusing jargon.  He has a general drive for having the most up to date knowledge on the rapidly changing industry. Originally from Schaumburg, IL, Michael moved to McHenry County 20 years ago to enjoy all the outdoor activities the county has to offer. He has a wide range of interests outside of work including astronomy, music, and sports. Michael lives in McHenry with his wife of 18 years and has a true passion and pride for his new hometown.

Staff Member

Gloria Bauer

Install Manager

Gloria grew up in Algonquin and currently live in Lake in the Hills. She started out in the warehouse, progressed to residential install coordinator and advanced to Residential Install Manager. Gloria enjoys working with our install crew to provide our customers with dependable equipment and high quality installations for their homes. Gloria also loves Jeeps, cooking, listening to music, playing softball and volleyball, watching the Chicago Cubs and spending time with her Great Dane Louie.

Staff Member

Ruth Ann Severson

Membership Director

Ruth Ann joined the Althoff Team in May of 1994.  She has held many roles in her career leading up to her current position as Membership Director.  Recently relocated to Wisconsin she enjoys the convenience of working remotely.  She is a mother of two and grandmother of 4.  In her free-time she enjoys spending time with her family and two dogs, Cooper and Eddie.

Staff Member

Darcy Hill

Inventory & Purchasing Manager

Darcy was born and raised in Crystal Lake, Illinois. Her career journey has been full of many different ventures from being a licensed Cosmetologist, a personal banker and teller, a parts store manager for a large retail company to a parts photographer for an online high end appliance distributor. But in the end found that the appliance repair business is what she enjoyed most. She started her career here at Althoff bringing with 9 years of experience in customer service, dispatch and parts procurement in the HVAC industry. She continues to use her expertise to assure we obtain the proper parts for our customers when in need of repair and keeping our trucks stocked properly for everyday business in all three trades. Darcy currently lives in Wheeling, IL with her fiancé Frank and their two small dogs, where she is the secretary for the condo association. They enjoy spending their free time cooking and grilling, working on cars and hanging out with their families and friends.

Staff Member

Jeff Miller

Residential Comfort Specialist

Jeff started working at Althoff Industries shortly after graduating from the University of Iowa in 2005. During the first 18 months of his employment, Jeff familiarized himself with all aspects of residential HVAC, plumbing and electrical. As one of our Residential Comfort Specialists, he enjoys working with different customers everyday to solve the variety of problems found in their homes. From temperature discrepancies throughout the home to air flow issues in multiple rooms – or even if the air feels too dry – Jeff is happy to explore our customers’ HVAC systems and provide the solutions that meet their needs. Jeff currently resides in Lake in the Hills with his daughter Michaela.

Staff Member

Ryan Burke

Residential Comfort Specialist

Ryan grew up in Johnsburg, Illinois. He attended The University of Illinois, where he was introduced to the Hospitality Industry and discovered his enthusiasm and passion for guest focused customer satisfaction. His dedication and eagerness to serve, led him to a senior level management position within the Industry, allowing him to focus on finding solutions and guest satisfaction. Ryan continues his devotion of delivering customer solutions by completing, and continuing, extensive training as a Residential Comfort Specialist. He continually works, within the industry, to remain current on new systems and technology at Althoff Home Services, allowing him to better assist our customers to achieve optimal comfort. He currently lives in Crystal Lake, Illinois with his 3 children, where he enjoys cooking and trying out new recipes, collecting records and watching the Cubs.

Staff Member

Gil Pena

Residential Comfort Specialist

Gil grew up, and resides, in Berwyn IL. He attended the University of Illinois at Chicago, that lead to his involvement with the theatre program at Roberto Clemente Community Academy, focusing on incorporating musical theatre, and more public speaking into the classrooms. He has devoted most of his career in the hospitality industry, bringing on an enthusiasm for meeting and connecting with new people, as well as a drive for customer satisfaction. This passion carried over into his career at Althoff Industries, after completing extensive training to become a Residential Comfort Specialist. He continues to seek on-going training to ensure he is always current in his knowledge with new systems and standards for absolute customer service. Gil is a major movie buff, enjoys filmography, and held a short acting career, even appearing on an HBO comedy special. Also, he and his wife, Mandy, share a passion for the Chicago Cubs, pro wrestling, traveling, and spending quality time with family.

Let’s get your project started today!

We offer whole-home solutions, not just quick fixes.

Members pay less