Reviews
I just wanted to thank you for the great service we received over the past few days in repairing our furnace. That's especially Samantha, who was able to expedite the parts above and beyond when our blower motor failed and left us in the cold, and Craig Huso for getting the new parts installed in short order. We are very appreciative of the response we received and look forward to a continuing relationship with your company.
Very friendly and knowledgeable about anything I needed to know.
Althoff was amazing when we needed them the most! They took a stressful situation and made it hassle free with their professional, quick and very efficient service. Their call center was pleasant and responsive. Jeremy, our technician was the absolute best!!
Our 40-year boiler finally quit...a few days before a severe cold front. It happened in the night and we were able to schedule an appointment first thing the next morning. We were texted in the morning to let us know that Jim was on his way, as well as to provide a photo and background. He was super friendly, helpful and took his time to show and explain everything to us.
We were presented with a few options of what we could do (no pressure!), and decided that given the age of the boiler, we would do a full replacement. Within a short while, Jeff had arrived to go over all option again and discuss payment. He was kind, patient and again, there was no pressure to choose on over the other. After again determining a full replacement was he way to go, he set everything and we had the appointment scheduled for first thing the next morning - right in time to beat the storm!
The next morning, we again received a text letting us know that Shawn was on his way; again we received a picture and bio. Shawn and Braydon arrived promptly at 8, ready to go. They spent the whole day taking apart the old boiler, installing the new one, making sure it was running perfectly and ensuring that everything was cleaned up spotlessly. They also took time throughout the day to shoe and explain to us what they were doing, what we could expect and answer any and all questions we had.
It was a big job, as all the pipes had to be cut, replaced, new seals, new valves, etc. They did an excellent job!!
From the first interaction to the last goodbye, everyone was extremely professional, knowledgeable, and patient. 10 out of 10, I recommend!!!
Andres came in new to us after having the same guy for ten years or more. Big shoes to fill. Andres did so with flying colors! Very professional! Courteous. Informative. Nothing left to wonder about. Great job! Good guy!
We are beyond grateful for the amazing work done replacing our furnace. From start to finish, everything was handled professionally, efficiently, and with genuine care. The technician explained everything clearly, worked quickly, and made sure our home was warm and safe again—especially important for our family. This wasn't just a job; it was a huge help during a difficult time. We will forever be thankful and highly recommend their services to anyone needing HVAC work.
Shawn Peters is the best! 10/10! Highly recommended!
