Reviews
It was a pleasure doing business with Althoff. I appreciated the professionalism and thorough care I received with everyone I came in contact with at Althoff.
Oliver was on time and got right to work. He clearly knows his job well. He is thorough and answered questions in a non-technical way. We have been pleased with Althoff Home Services.
Very professional, courteous, excellent/completed service, explains and answers questions
Brian was awesome! But let me start with the beginning. AC goes out, I'm familiar with these systems enough to know it's not something I can handle, so I get a recommendation from my neighbor. She tells me to call Althoff, so I get online and see that I can book an appointment online, this is win #1. Win #2, not only is the booking process seamless, it's fast and simple. Win #3, on a Sunday, I get a confirmation of appt confirmation. Win #4, the next morning, I get another confirmation and some info about how much the diag will be. Win #5, I get a notification WITHIN the schedule window telling me Brian is on the way, and as a bonus it also tells me about his qualifications, experience and some personal hobbies, etc (this is a remarkable feature) ARE YOU STILL WITH ME? Win #6, he arrives minutes later, professional, wears booties, effortlessly diagnosed the issue, put up with the tight squeeze next to the fence and came prepared with the parts. WELL DAMN! Now here's the thing, I know I'm paying a pretty penny for a $20 part, but honestly, the customer experience, Brian's professionalism and my cold air is all worth it. THANK YOU Brian and Althoff!
fantastic...
One of the best providers of service to our home. If not THE best.
Always courteous; always get to the crux of the problem and a quick solution.
A pleasure to have them in our home...
Fabulous service! Responsive and very diligent!! No better MEP contractor on the planet!!
Their personnel are always courteous, thorough and informative. I highly recommend Althoff.
On the hottest days of this year, so far, our central air quit around 2:30 in the morning and we had out of state family at our house.
I called Althoff after we discovered the problem and they were able to send out a technician the same day. Alex did a good job isolating the cause and had the A/C working in short order. It did take the rest of the day and all night before the A/C got the house cool enough to start cycling the system, but we have had no problems since even though we have had two weeks of mid 90's weather.
Thanks Alex,
The Herods
Best products, best techs, best managemt