Reviews
I just wanted to thank you for the great service we received over the past few days in repairing our furnace. That's especially Samantha, who was able to expedite the parts above and beyond when our blower motor failed and left us in the cold, and Craig Huso for getting the new parts installed in short order. We are very appreciative of the response we received and look forward to a continuing relationship with your company.
We had a boiler that was installed in 1996 and it finally exhausted itself and decided it was time to retire. Who could blame it? Let me tell you there are not many companies out there fixing old boilers in McHenry. Our technician was over the top fantastic! He explained everything. In incredible detail. He also gave me every option available. Althoff sent emails to us before each technician arrived with a picture of the technician/estimator and a bio about them. I don't know about you, but I thought that was pretty fabulous. We had 4 employee's at our home over the course of two days and they were like family. So respectful of our home and floors - they took great care to leave everything in better shape when they left. They were kind, respectful and over the top knowledgeable. We know have a new high efficiency boiler and all new thermostats. They will be the only ones servicing our home going forward. We highly recommend them! Tim & Sherri Byers
It was just a plumbing inspection but the Althoff guy found a simple but serious problem with the water heater exhaust pipe- it could have caused a disastrous fire. He fixed it in minutes at no extra charge. Are we happy we had the inspection?!?!
It was time for new HVAC. Ugh. Althoff was my was my second opinion. I had committed to another firm already but my building maintenance manager highly recommend I talk to Althoff. They sent someone that night! Thank goodness I did call them. The other firm tried to rush a really big bill$$ on me. Althoff, on the other hand discovered some overlooked items AND offered me more and better options that got me into this awesome Amana Heat Pump with comed and manufacture discounts. Althoff, without hesitation, also credited me for diagnostic , Freon charge and parts for my old A/C. Yay! They are super thorough and very professional. Gil, my sales tech was so nice. great as were the in total 4 guys plus Gil over the course of a week who helped me get a plan and the implement it all in a day. All on time 100 percent. They all loved my dog too.
Super informative. Great finance options and it was 1/2 (we are talking a lot!) less than the other guys but more thorough and better options. I didn't just get lower end like for like. I got new tech. Love it. I now have Althoffs maintenance program and warranty. I have real peace of mind. If you need anything the do as a service, it would be foolish not to give them a shot. I'm sure glad I did. Also, if your HVAC is end of life - the Heat Pump is an incredible option that can include tax credits, manufacturer offers, and comed discount/credit. The other guys didn't even tell me about heat pumps or those options. The other guys rushed to try to get me installed that day so I could not look at options
Althoff May not advertise as much as the other guys but they sure delivered. I gave the crew a tip. They were great. 10 out of 10 on ALL measures. They made it all so easy. No stress. No pressure. Honest and helpful. This is a wonderful company. I offer my highest recommendation. Thank you team Althoff.
Best team of any company, from the folk in the office to technicians, everyone was fantastic.
I don't know how they could have been better.
They also replaced my 39 yr old boiler, also a great job.
Huge shout out to Blake W and Dave L.
Althoff is the best!
Rob did great work installing the water heater, above and beyond expectations. He updated the saddle connections with real valves and added an outlet for the anode. Very clean. Also removed an old water softener.
Technician was professional and informative. I love the personalized info about the tech on the way and the tracking to know when they will arrive.
Chris B came again to handle annual maintenance. He's on time, very professional, and incredibly knowledgeable. He's able to handle my questions while working efficiently and politely. He obviously cares to to get the job done correctly and is so personable too!
I needed an electrician for three small jobs in my condo. Teo from Althoff was prompt, pleasant and not condescending, and did all three jobs competently, in a timely manner, and left my unit just as he found it - except everything now works! I'm pleased with his work ethic and would recommend his services to anyone needing an electrician.