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Chicago’s Choice Since 1961


Althoff Home Services Blog

What it’s Like to Work With Althoff

We know that you have a lot of choices when it comes to HVAC and plumbing professionals in the area. But there are a few reasons that you might want to choose our team when you need ejector pump repair in Crystal Lake, IL. You can keep reading to learn more about the service difference that you experience with Althoff as we walk you through the steps we take during a service appointment.

No matter what your needs are, our team is here to help. Whether you want to give us a call for questions or need to schedule maintenance, repairs and even new installations. We can do it all, and when you partner with us, you’ll know that the job is done right the first time.

What is an Ejector Pump?

First, let’s talk about what an ejector pump is compared to a sump pump. A sump pump moves groundwater away from your home in the case of a flood. An ejector pump works differently to remove water from basement toilets, plumbing and appliances to move it up to the main sewer system. 

Service Steps During an Appointment

First, let’s talk about the steps we take during an appointment for ejector pump repair. First, our team will assess your entire ejector pump to get a general idea of what may be wrong. Then we will clean the pump circuit breaker and check oil levels to prepare it for the next steps.

Next, we check the pump impeller, which is often referred to as the heart of an ejector pump. It’s what pumps waste water away from your home, which is the entire goal of an ejector pump to begin with. We will methodically check all of the connections to make sure they are secure and working together as they should to produce results. 

One of the most common areas for damage is the bearings. They can wear down due to usage and need to be replaced or re-lubricated. Finally, we make sure that all of the appropriate seals are tight for optimal operation and clean out the vents. We can also test the ejector pump to make sure it is working before we complete the service appointment.

The Althoff Difference

We never make assumptions about what might be wrong when you call us for service. Instead, we talk to you about your concerns and what you’ve experienced. Then we assess your ejector pump or any other plumbing or HVAC need that you call us for. When we do identify a problem, we try to get down to the root cause and address that so you don’t experience the problem again in the near future. 

We don’t just want to put a Band-Aid on your ejector pump problem that could be a temporary fix. Instead, we want to offer long-term and lasting results. We also offer a 100% satisfaction guarantee on our work. If our repair appointment doesn’t fix the problem, we will visit your home again to make it right.

Contact Althoff Home Services today to schedule an appointment with our professionals. Chicago’s Choice Since 1961. Hand It Off to Althoff!

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