Reviews
Michael Bombick, he came out today and replaced the sump pump and back up system. He was absolutely professional, kind, caring, attentive and explained everything with details of all my options!
Very professional and offered a more modern system to install in the home.
They did the main 3 things and did them well
Showed up
Did a great job
Left... This is my go to company
Jesse was very professional. He got everything completed in a timely matter and exactly how we wanted it. He cleaned up his messes and was very conscious of our property and not damaging anything while he was working or moving bigger items around our house. He was on time and prepared and very thorough.
Jim Richter is a Master tech who solved our issue in less than 1/2 hr. Great company and Great service.
Very professional, courteous, excellent/completed service, explains and answers questions
Brian was awesome! But let me start with the beginning. AC goes out, I'm familiar with these systems enough to know it's not something I can handle, so I get a recommendation from my neighbor. She tells me to call Althoff, so I get online and see that I can book an appointment online, this is win #1. Win #2, not only is the booking process seamless, it's fast and simple. Win #3, on a Sunday, I get a confirmation of appt confirmation. Win #4, the next morning, I get another confirmation and some info about how much the diag will be. Win #5, I get a notification WITHIN the schedule window telling me Brian is on the way, and as a bonus it also tells me about his qualifications, experience and some personal hobbies, etc (this is a remarkable feature) ARE YOU STILL WITH ME? Win #6, he arrives minutes later, professional, wears booties, effortlessly diagnosed the issue, put up with the tight squeeze next to the fence and came prepared with the parts. WELL DAMN! Now here's the thing, I know I'm paying a pretty penny for a $20 part, but honestly, the customer experience, Brian's professionalism and my cold air is all worth it. THANK YOU Brian and Althoff!
fantastic...
One of the best providers of service to our home. If not THE best.
Always courteous; always get to the crux of the problem and a quick solution.
A pleasure to have them in our home...