Reviews
Mark was awesome. Great job!
I first used this company in January of 2024 when my hot water heater blew on a terrible cold and snowy day. Althoff Home Services made the trek and installed the new heater when other companies would not due to inclement weather.
Today I had a tech out, Jesse Hernandez, and I cannot say enough about how genuine and professional this gentleman was. The first thing he did was pick up and carry inside a large package that I had at my front door. He gave me a great rate, and even some terrific advice for how to install a faucet that I had purchased to install after he finished his job.
If there is an Employee of the Month program or some other employee recognition program at Althoff, Jesse deserves it!
We will be using Althoff for all of our home service needs moving forward.
Nicely done.
They are a little pricey but do excellent work and it's been worth peace of mind for me.
Althoff is very easy to work with, excellent customer service, knowledgeable and thoughtful. From making an appointment to being notified about coming arrival of technician to taking the time to patiently explain every aspect of work done/inspections completed. Great job! We have appreciated the value of their service plan, also.
Arrived on time and left the site clean. Did professional work and explained things and answered questions.
Althoff replaced my malfunctioning furnace. The company impresses me with the overall professional manner in which things are done. The office calls or notifies me when or if something changes. I get text messages with a photo and some background on the technician that will be assigned to my service call. The technicians have all been very professional. The HVAC technician normally provides a business car, uses shoe covers inside my home, are well equipped with tools and test equipment and they know how to use them. I have found them to be knowledgeable of the HVAC equipment that I own. In the case of my replacement furnace the service technician measured my home to ensure that the equipment options he identifies are sized correctly for my home. He explained the differences between the options. Fortunately for me the replacement furnace was able to be scheduled for the day after my wife and I decided which option to install. The installing technician was very competent and respectful of my home. It appeared to be a big job to me, the new furnace was a different physical size. He overcame the challenges and we now have a new furnace that is working well.
Shawn did a great job installing our new air conditioner this week! He was very friendly, responsive, informative, and respectful of our home and property! He communicated throughout the entire process and gave us opportunities to ask questions if we had any. Great job Shawn and thank you for a job well done! It was also great to get to know you on a personal level!
Best team of any company, from the folk in the office to technicians, everyone was fantastic.
I don't know how they could have been better.
They also replaced my 39 yr old boiler, also a great job.
Huge shout out to Blake W and Dave L.