Reviews
When I called Althoff Katrina was the first line of contact. She was helpful with a cheerful attitude. She was very knowledgeable, and efficient. It was refreshing to hear great customer service.
Todd was professional and knowledgeable. He explained what the plumbing promplem was, explained the pricing before doing the work. He did a great job!
Thank you to both Katrina and Todd!
Had to replace a water heater and it was kind of an emergency situation. Althoff sent Carl out to our house the next day. I was very thankful they understood the urgency of the situation. Carl was absolutely AMAZING! I felt so comfortable with him in our home. He was so fun and made a horrible situation seem ok even when I knew it wasn't. His positive attitude is what I needed in that stressful moment! He worked efficiently and he was very friendly. Truly thankful for Carl and Althoff!! Thanks so much for your help!!
The process of getting my A/C replaced was a breezed. Jeff in sales had been a pleasure to work with. He was able to slot me in the very next day i gave the a okay to proceed. Dave L. the installer was very professional, smooth, his workmanship was beyond excellent. He cleaned up good after he finished. All in all, very excellent experience. I would definitely recommend Althoff for your heating and cooling needs. Thanks Althoff!
We've used Althoff twice this year, once for our furnace and once for our AC. We had Matt both times as our technician. He is very professional and explains everything he's doing. We needed a part for our furnace which he was able to drive to another city to get and install that day. We never had another problem the entire winter season. The AC issue we thought we had happened on a Saturday. Althoff responded to our call quickly, they were great to deal with on the phone and get a technician lined up for us that day. Matt was out again expecting everything in and around the unit. Our issue ended up not being the AC. I would recommend using Althoff for your Furnace and AC needs. Thank You Matt!
From the phone call for service to the finished project ,great job. Timely , clean and efficient work.
Outstanding service
Professional, reliable service
Our service Technician, Craig Huso, was fantastic. Very thorough, professional, clean, and explained everything he did in a very easy manner enabling us to understand what the results achieved. He also explained in great detail enhancements we could do to improve our system using a cost benefit analysis approach. I would high recommend Althoff Industries and do all the time. Craig is a credit to Althoff Industries and his trade.