Reviews
Customer service was top notch. Plumber was courteous and professional. Services well explained before repairs were performed. Cost was reasonable.
Very professional and courteous service! I recommend them highly.
Great communication when they were going to slightly late foe the appointment. Very professional service reps and service tech.
Fantastic company and work performed!!! I would recommend Althoff for all services !!!
Steve Kolasa
Thoroughness, knowledge, customer responsiveness.
I have used many HVAC companies is the Chicagoland area over the past 21 years. I was referred to Mr. Ritcher from Althoff Industries about 10 years ago and have been extremely pleased with Althoff's professional manner with the diagnosis, repair and customer service. Will never use any other HVAC Company as Althoff Industries is the BEST!
Fast friendly service from both the customer service rep on the phone to the technician that came to the house. Explained everything necessary for the repairs and for potential future issues with the hot water heater. The technician for the membership maintenance program was also friendly and explained everything in detail.
Every employee at Althoff's is pleasant as well as knowledgeable in their position from the gals on the phone to your technicians that come to our homes. I've used them for years, expensive BUT trustworthy and good with what they do. Always kind as well as friendly. Althoff seems to send different techs each season so they sort of check and confirm each others work. Always complimentary about the previous tech.