Reviews
Arrived on time and left the site clean. Did professional work and explained things and answered questions.
Althoff replaced my malfunctioning furnace. The company impresses me with the overall professional manner in which things are done. The office calls or notifies me when or if something changes. I get text messages with a photo and some background on the technician that will be assigned to my service call. The technicians have all been very professional. The HVAC technician normally provides a business car, uses shoe covers inside my home, are well equipped with tools and test equipment and they know how to use them. I have found them to be knowledgeable of the HVAC equipment that I own. In the case of my replacement furnace the service technician measured my home to ensure that the equipment options he identifies are sized correctly for my home. He explained the differences between the options. Fortunately for me the replacement furnace was able to be scheduled for the day after my wife and I decided which option to install. The installing technician was very competent and respectful of my home. It appeared to be a big job to me, the new furnace was a different physical size. He overcame the challenges and we now have a new furnace that is working well.
Shawn did a great job installing our new air conditioner this week! He was very friendly, responsive, informative, and respectful of our home and property! He communicated throughout the entire process and gave us opportunities to ask questions if we had any. Great job Shawn and thank you for a job well done! It was also great to get to know you on a personal level!
Best team of any company, from the folk in the office to technicians, everyone was fantastic.
I don't know how they could have been better.
They also replaced my 39 yr old boiler, also a great job.
Huge shout out to Blake W and Dave L.
Althoff is the best!
Rob did great work installing the water heater, above and beyond expectations. He updated the saddle connections with real valves and added an outlet for the anode. Very clean. Also removed an old water softener.
Technician was professional and informative. I love the personalized info about the tech on the way and the tracking to know when they will arrive.
Excellent workmanship and clean-up. Very thoughtful about covering floors with runners and having booties on. Workmen were extremely knowledgeable and efficient.
Chris B came again to handle annual maintenance. He's on time, very professional, and incredibly knowledgeable. He's able to handle my questions while working efficiently and politely. He obviously cares to to get the job done correctly and is so personable too!