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Trust Our Experts to Resolve Your Water Heater Problem Fast

No hot water? Water TOO hot? Or is your water heater leaking or making strange sounds? The expert plumbers at Althoff can find and fix your water heater problem, satisfaction guaranteed. Need a new water heater installed? We can take care of that, too.

Emergency Water Heater Repair

Problems with your water heater, such as leaks, can’t always wait. We offer 24/7/365 emergency service. With responsive customer service and two Chicago area locations to reach you fast, we’ll get your home life back to normal ASAP.

Water Heater Repair Process

  1. Schedule the Repair – Use this form or call us at (815) 455-7000 to request a furnace repair. You’ll speak with a friendly Customer Service Rep to schedule a convenient time that works for you. We offer a 2 hour time window for our customers in the suburbs and a 3 hour time window in the City.
  2. We’ll Call You On the Way – We understand that you’re busy. Don’t wait at home. Our dispatchers will call you when our plumber is actually on his or her way to your home.
  3. We Start With a Thorough Evaluation – Our expertly trained plumbers begin with a thorough evaluation of your water heater equipment. We’ll diagnose the immediate problem but also examine the entire unit to determine if there are any underlying issues or potential hazards.
  4. Prices Are Always Quoted Upfront – Once the diagnosis is complete, our plumber will prepare a prioritized list of recommendations and pricing. All recommendations are explained so that you understand exactly what the problem is and how much it’s going to cost. We never perform any repairs without getting your approval first.
  1. Get Your Water Heater Repaired the Same Day – In most cases, your plumber can get the part needed from our fully stocked trucks or a nearby warehouse. Our goal is to get your water heater fixed that day.
  2. Walk Through of Work Performed– Once complete, our plumber will walk you through the work performed and any recommendations moving forward. You will receive a detailed service ticket describing work performed and associated billing.
  3. Let Us Know How We Did – Your opinion is everything to us. You can be sure that we’ll use your valuable feedback in our ongoing goal to provide the best possible service.
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Furnace Emergency?
Call Now (815) 455-7000

Experience You Can Trust for Your Water Heater Repairs

Althoff has been repairing water heaters and related equipment in the Chicago area for nearly 60 years.

  • Family owned and operated
  • Licensed, insured and bonded
  • True 24 hour service
  • Live phone operators and staff
  • Employees drive marked vehicles and wear a uniform & ID badge
  • We quote firm prices upfront
  • We install only quality brands and products
  • Professionally trained plumbers
  • Ongoing training in our state of the art training lab
  • We clean up when we’re done
  • Variety of payment options available
  • Satisfaction guaranteed


"Matt knows our systems and definitely knows what he is doing. We have total confidence when he leaves that everything is done correctly."

~ T.S from North Barrington, IL


"Althoff's is a very good company who always gives great service and timely service by well-trained technicians. We are delighted to do business with this company!!"

~ R.G. from Crystal Lake, IL


"The tech was on time, efficient, and extremely knowledgeable. I would definintly use this individual again, if or when I need this kind of help."

~ M.S. from Crystal Lake, IL


Let Our Customers Tell You How Great We Are

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