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Is an Althoff Service Membership Plan Really Worth it?

by Blake Wiltshire | Apr 11, 2019 | Residential Services | 0 Comments

It should be common knowledge by now that signing up for a service membership plan with a reliable heating, air conditioning, plumbing, and electrical contractor has a lot of benefits.

However, there are still some customers that decline the option to take part in these benefits solely because it’s a little extra money. If you are really strapped for cash, facing down the extra expense of a Service Membership can be daunting, even though it’s only a small amount in the long run. Even if you can afford it, that extra money could go to something fun like a concert ticket or new clothes. Do you really want to spend that money on a service membership with a contractor?

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How much does an Althoff Service Membership cost?

Althoff’s most popular membership is its Silver Club. The cost for most customers is $252 per system per year. You can even pay for it with the automatic monthly payment benefit. Just like a gym membership or any other recurring charges you already have for Apps on your phone. For the cost of $.70 per day, you now have access to some of the best deals possible when it comes to taking care of the equipment in your home.

Ok, so what does the membership get me?

The membership plans have something that fits just about everyone’s needs. Here are the Big Four:

1. Two Pre-Scheduled Maintenances per Year

I know this doesn’t sound exciting. But consider this, just like regular car maintenance like oil changes, the equipment that keeps you warm in the winter and cool in the summer needs maintenance to keep it running. Maintained equipment runs better, lasts longer and lowers the operating cost.

Here’s the best part, Althoff Industries does the scheduling for you. We all have enough stuff to remember to do in our lives. Cross this one off the list! You’ll receive a letter about a month in advance with the date and time of your maintenance. Althoff scheduling uses convenient two hour time windows. We call the day before to confirm and again at least 30 minutes before arrival. If the pre-scheduled time is inconvenient, no worries, just give us a call and one of our customer service reps will be happy to assist you with rescheduling a day and time that works for you!

2. Priority Service

Althoff Members are always taken care of first and the same day. Why is this so great? Ever gone to a really popular restaurant and been put on a long waiting list? You’re standing outside starving and all you can think about is how you wished you knew someone that could get you in. Now let’s pretend it’s a miserable -5 degree day here in Chicagoland and your furnace stops working. Every contractor is busy and most schedules are full or not taking any other customers. As an Althoff Member you don’t have to worry. You are automatically moved ahead of non-members in line and will be taken care of the same day.

3. Service Fee Waived

Call any contractor for service and you will find there is often a service or diagnostic fee for the technician to come out and tell you what is wrong. The service fee usually ranges from $70 - $150 depending on the company. At Althoff Industries, for most residents that service fee is $90. The service fee covers the cost of getting the technician to your home, diagnosing the problem, and quoting you on the repairs. The service fee is in addition to your repair costs. Althoff Members, during normal business hours, will always have this service fee waived when they have the recommended repairs done.

4. Discounted or Covered Repairs

Althoff Members always pay the best price. Silver Club Members receive a 15% discount on all repairs for HVAC, plumbing, and electrical. Combine the discounted rate with the service fee being waived and that adds up to some serious savings!

Gold Club Members, except for a few exclusions, never pay for HVAC repairs. For example, if a blower motor fails on your furnace, we come out and change it at no expense to you. Add in the 15% discount for plumbing and electrical and it’s easy to see this is a deal you aren’t going to find everywhere!

How do I sign up?

I’m sure by now, you’re asking yourself…“How do I get these benefits?”! Well, it is easier than you think! You can sign up online on our Membership page. Or, call the office at 815-455-7000 and one of our friendly customer service reps will be happy to assist.

When should I sign up?

You can call Althoff Industries 24 hours a day 365 days a year for Emergency Service. However, why wait until you are in an emergency situation to begin taking advantage of these benefits? Plus, in most cases the routine preventative maintenance prevents or alerts you to problems before they are an emergency.

Northwest Herald 2013 Readers Choice Award

Winner of: The Northwest Herald 2013 Readers Choice Award for The Best Heating and Air Conditioning and One of the Best in Plumbing Services.

2013 Carrier Presidentʼs Award

Winner of: The 2013 Carrier Presidentʼs Award for dealers who exemplify leadership and management, customer satisfaction, expertise, business growth and operational excellence.